Skip to main content
Home » Our TSO Clinic » Patient FAQs

Patient FAQs

We want to make sure that you receive all of the information that you need to make educated decisions about your eye health. Our optometrist, Dr. Alex Chen, is always available to answer your questions. 

Q. My eyes are dry and itchy. How can I get relief?

Dr. Chen: If your eyes are dry and itchy it could be a symptom of an allergy, or due to cosmetics, medication or hormonal changes. It could also be caused by looking at a computer screen for too long or wearing a pair of contact lenses for too long. There are also other environmental factors including spending time outdoors in a warm sunny place, sitting near air vents, sleeping under a ceiling fan or just being an extended time in a dry heated room. Please come in for a consultation so we can narrow down the cause for your symptoms and prescribe a specific course of treatment to alleviate your condition.


A message to our Patients

As your eye care provider, your health and safety are of utmost importance to us. As such, we have implemented screening measures and safety precautions to ensure the well-being of our patients, our staff, and our community.

In light of the “Stay Home, Work Safe” order issued for the City of Houston and Harris County to prevent the spread of coronavirus (COVID-19), we will be open only for urgent and emergency eye care appointments for the duration of this order. We will continue to re evaluate the timeline as circumstances change

We remain committed to taking exceptional care of your eyes. We are available from 9am-1pm on Mondays through Saturdays to answer your questions, place contact lens orders, assist with glasses repair, and schedule future routine eye exam appointments. We also offer curbside pickup of your eyewear and complimentary shipping of Contact Lenses to your home during this time.

We are all in this together and appreciate your understanding during this challenging time. We pray that you and your families remain healthy and safe. Thank you for entrusting us with your eye care!


Dr. Alexander Chen, Dr. Melanie Leung , and Staff